Consultant – Inbound Chat – Customer Operations (Pune)
Consultant – Inbound Chat – Customer Operations (Pune)
Blog Article
We are searching for a driven Analyst to join our thriving Customer Operations team in Pune. In this role, you will be responsible for delivering exceptional customer service through our inbound chat platform. You will handle customer inquiries efficiently, transfer complex issues to the appropriate team members, and contribute in the improvement of our customer service processes.
The ideal candidate will possess strong communication and interpersonal skills, a passion to customer satisfaction, and a solution-oriented mindset. Strong analytical skills and the ability to multitask multiple inquiries simultaneously are also crucial.
click here If you are eager about joining a rewarding environment and making a meaningful impact on our customers, we encourage you to apply.
Seeking Inbound Chat Analyst in Pune! Join Eclerx
Are you passionate about providing exceptional customer service? Do you have excellent communication skills? If so, we invite you to apply for the Inbound Chat Analyst role at Eclerx in Pune!
We are a leading company that provides technology services. Our workforce is dedicated to delivering high-quality service to our clients.
As an Inbound Chat Analyst, you will be responsible for:
* Responding to customer requests in a timely and courteous manner
* Assisting with customer concerns
* Updating customer interactions
An excellent opportunity to become part of a dynamic team and make a real impact. We offer a competitive salary and benefits package.
If you are interested in this role, please submit your resume and cover letter to [email protected].
Customer Operations Inbound Chat Analyst Role at Eclerx
At Eclerx, we're seeking a driven and talented Person to join our Customer Operations team as an Inbound Chat Analyst. In this role, you'll be the first point of Interaction for our valued customers, providing real-time assistance through our online chat platform. You will Resolve a wide range of customer inquiries, from Technicalsupport to billing questions and Service information.
Your exceptional communication skills and Problem-solving abilities will be crucial in ensuring positive customer experiences. If you thrive in a fast-paced environment and are passionate about delivering outstanding customer service, we encourage you to apply!
- Tasks include:
- Promptly respond to customer inquiries via chat.
- Extend clear and concise solutions to customer issues.
- Maintain accurate records of all customer interactions.
- Work together with other departments to resolve complex cases.
Eclerx Pune Holds Openings for Talented Inbound Chat Analysts
Eclerx Pune is actively looking for talented and enthusiastic individuals to join our dynamic team as Inbound Chat Analysts. Do you have a passion for customer service and an excellent ability to communicate effectively in written form, then this opportunity might be perfect for your skill set.
- The role of Inbound Chat Analyst at Eclerx Pune involves providing prompt and helpful support to our customers via live chat.
- Your responsibilities will include resolving customer inquiries, assisting with technical issues, and ensuring a positive customer experience.
- We are looking for candidates who are highly motivated, have strong problem-solving skills, and are passionate about delivering exceptional customer service.
Submit your application if you are a team player with a keen work ethic and a desire to make a difference. We offer a attractive compensation package and a dynamic work environment.
Dynamic Opportunity for Growth: Inbound Chat Analyst at Eclerx
Are you a passionate individual with a talent for communication? Do you thrive in a fast-paced environment and enjoy helping others? If so, then Eclerx has an remarkable opportunity for you! We are actively seeking a talented Inbound Chat Analyst to join our growing team.
In this role, you will be the primary support for our valued customers via live chat. You will resolve issues in a timely and courteous manner, ensuring a seamless customer experience.
- Responsibilities include but are not limited to:
- Providing prompt and accurate responses to customer inquiries.
- Troubleshooting technical issues
- Demonstrating strong communication skills
This is an opportunity to grow your skills in a dynamic environment. We offer a competitive salary and the chance to make a genuine difference. If you are ready to take on this fulfilling role, we encourage you to apply!
Jumpstart an Inbound Chat Analyst Career at Eclerx, Pune
Are you a eager individual with exceptional communication skills? Do you thrive in a fast-paced environment? If so, then consider this exciting opportunity to join the team at Eclerx in Pune as an Inbound Chat Analyst.
As an Inbound Chat Analyst, you'll be the primary point of engagement for customers seeking assistance via our online chat platform. You'll deliver timely and constructive solutions to their inquiries, guaranteeing a positive customer experience.
- Yourselves role will demand dialoguing with customers in a professional and friendly manner.
- You will also be responsible for handling a spectrum of customer concerns
- The company offers a stimulating work environment with opportunities for growth.